- Information We Collect
- Our Use and Disclosure of Information
- Information Security
- Contacting Us
Information We Collect
We do not disclose any non-public personal information we gather about our customers or former customers to anyone, except as permitted by law. We restrict access to your non-public personal information to those employees who need to know that information in order to provide products or services to you. We maintain physical and procedural safeguards to guard your non-public personal information. We may use your personal information for several purposes, such as monitoring the use of our web site so that we can make improvements; diagnosing and solving technical problems; fulfilling customer requests for certain products and services; and sending material of interest (if you have so requested).
Web Site Traffic Information
Because of the way that World Wide Web communication standards work, when you arrive at or leave the Divorce Probability Web site, we automatically log the IP address of the site that you came from or are going to. We also collect information on which pages of our web site you visit while you are on the website, the type of browser you use and the times you access our web site pages. We use this information only to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with our service. We do not track the web sites that you visit before or after you leave our website.
Our Use of "Cookies"
We may store a cookie on your computer when you visit our web site. A cookie is a piece of information that is required to create and maintain a secure session. With a cookie, each time your browser requests a page from the server, a message is sent to us. A cookie’s main objective is to identify users and personalise their visit by customizing web pages for them--for example, by welcoming them by name the next time they visit the same site. A site using cookies may invite you to provide personal information, such as your name, e-mail address and interests. Our cookies do not contain confidential or personal information. Our cookies do not track a user after leaving our web site.
Customer Service Correspondence
If you send us correspondence, including e-mails, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from us to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.
Our Use and Disclosure of Information
Access to our customer records is strictly confidential. We provide access to individually identifiable information about our users only to those employees who require it to fulfil customer service requests.
Disclosure to Third Parties
We will not sell or rent any of your personally identifiable information to third parties. We will not share any of your personally identifiable information with third parties except in the limited circumstances described below, or with your express permission.
- We disclose information that we in good faith believe is appropriate to cooperate in law enforcement investigations of fraud or other illegal activity, or to conduct investigations of violations of our User Agreement.
- We disclose information in response to a warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process.
- We share aggregated statistical data with our business partners or for public relations. For example, we may disclose that a specific percentage of our users live in Canada. However, this aggregated information is not tied to personally identifiable information.
- We share your information with our parent, subsidiaries and joint ventures on a very strict "need to know" basis to help coordinate the services we provide to you, enforce our terms and conditions, and promote trust and safety.
Our Contacts with Customers
We communicate with our subscribers via e-mail to provide information, and we may also communicate by phone and/or regular mail to resolve customer complaints. We use your e-mail address to send information about important changes to our products and services, and to send notices and other disclosures required by law.
We also use your e-mail address to send you other types of communications that you can control, including customer surveys and occasional notice of special third-party promotions. You may opt-out of the use of your information for marketing at any time.
Internet Address Information
We use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use.
We restrict access to your personally identifiable information to employees who need to know that information in order to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We test our security systems regularly and also contract with outside companies to audit our security systems and processes.
We may provide links to other web sites on our site. We are not responsible for the collection, use, or security of information by the companies or organizations outside of our site. Please read the privacy policies of those web sites reached through the use of links from our site.
If you have any questions about this privacy statement, our information or practices, or your dealings with us, you can contact us by emailing firstname.lastname@example.org stating your name, country, phone number and reason for contact, we will respond within 48 hours